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EZcouple’s Privacy Policy

EZcouple’s Privacy Policy

Last modified: October 26th, 2016

Introduction

The mission of EZcouple.com is to improve long-term relationship in enabling a couple to reach the next level of understanding and love efficiently. We work to fulfill this mission by helping you, your partner, and millions other couples to easily communicate, exchange ideas, learn, make deals and find opportunities to nurture their relationship.

Being part of EZcouple means sharing information about yourself with chosen EZcouple users you choose to be connected with. The amount and type of information you decide to share, and with whom you share it, is up to you.

Here are the four main types of information on EZcouple:

Information about yourself that you don’t share: This is the information you provide us when you sign in. This includes your name, email address, partner’s name, partner’s email and data gathered from questionnaires. Unless specified below or on the questionnaire, your data is not shared with anyone. your payment details

Information about yourself that you share: this is the information that your connections see about you. This includes your name, your posts. Note that the Female partner on the account only shares her posts with her Male partner.
You have control over what you share and you can update that information any time.

Communication. We help you communicate effectively with your spouse in such a way that is fully meaningful for her/him. For that purpose we help you communicate with your connections. You decide how much or how little you wish to communicate to individuals or groups.

Private activity. We also provide tools that you can use privately on EZcouple (for example, adding new User to your network, commenting on a post). Only the relevant User(s) and the group he or she belongs to, will have access to that information.

Your trust is our top concern, so we adhere to the following principles to protect your privacy:

  • We do not rent, sell, or otherwise provide your personally identifiable information to third parties without your consent, except as described in this policy or as required by law.
  • We do not share any information you have not chosen to display on your EZcouple account to other parties, unless compelled by law, or as necessary to enforce our Terms of Service or protect the rights, property, or personal safety of EZcouple, its Users, and the public.
  • All information that you provide will be protected with industry standard protocols and technology. The whole site is SSL encrypted.
  • We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by means of a notice on our home page so that you may access and review the changes to this document in advance of your continued use of the service. If you object to any changes, you may close your account. By continuing to use the EZcouple services after notice of changes has been sent to you or published on EZcouple website, you are consenting to the changes.

What EZcouple privacy policy covers:

  1. Information collected by EZcouple and cookies.
  2. How EZcouple uses your information.
  3. Your information choices.
  4. Your obligations as a User/Member.
  5. Security.
  6. How to contact us

    1. Information Collected

The mission of EZcouple is to connect any couple to their true emotional needs, to enable them to be more productive and successful in their relationship. To achieve this mission, EZcouple makes features and functionality available through our website, including our mobile and other applications, developer platform, premium services, and other information provided as part of the EZcouple services (“Services”) to enable the male partner to develop, maintain and enhance a fulfilling relationship with his partner with the help of chosen caring people. By joining EZcouple, you voluntarily and willingly provide EZcouple in Wisma Atria 11th floor 435 Orchard road Singapore, certain information, including personally identifiable information, which we collect in order to provide the Services. If you have any hesitation about providing information to us and/or having your information displayed on EZcouple website or otherwise used in any manner permitted in this Privacy Policy and the Terms of Service, you should not become a member of EZcouple community; and, if you are already a member, you should close your account.

We collect your personal information in the following ways:

A. Registration
In order to become a full Member with your own account, you must provide us the following information to create an account: name, email address, and password, and the same details for your partner. Only a couple can register and open a new account on EZcouple: one partner registers first and the other partner is invited to join that same account. Without this amount of information, you cannot create an account on EZcouple. Like other passwords, you should choose one that is known only by you. EZcouple requests other information from you and your partner during the registration process, (e.g., gender, work habits, etc.) that EZcouple uses to provide better, more customized services such as reminder emails customized for your couple. You acknowledge that this information is personal to you, and by creating an account on EZcouple, you allow others, including EZcouple, to identify you and to allow EZcouple to use your information in accordance with our Terms of Service.

B. Payment information

We do not charge any fees to use EZcouple at this stage.

C. Account Information
Once you become a Member, you provide additional information through your EZcouple Account, describing via a questionnaire any personal information that is relevant in your interaction with your spouse/partner (such as your travelling habits and the presence of children in your household). This additional information about yourself beyond what is minimally required at registration is necessary for us to customize our Service; this additional information you provide us with, enables you to benefit from EZcouple’s coaching service: this coaching service helps you to build a maintenance program for your couple, and it also helps the male partner to be more efficient in pleasing his partner by facilitating his search for ideas to please his partner on a regular basis, and in due time. Any information you provide at registration or in your account section may be used by EZcouple as described in the Terms of Service and this Privacy Policy. If you decide not to share certain information, you may not receive the full benefit of being a EZcouple primary Member.

D. Contacts Information
In order to connect with others on EZcouple, on your behalf and with your consent, the Service sends invitations to email addresses, that you provide, of people you know, whether or not they are already registered with EZcouple. The names and email addresses of people whom you invite to join whether it is your partner if you were the one who started the registration process, or the Friends and Circle that each partner registered can invite, will be used to send your invitations and reminders or questions you might have on a suggestion. Please note that when you send an invitation to another Member for him or her to make suggestions, that Member will have access to the page in your account where the Member can post ideas. A Member of your Partner’s Circle will have access to Her Circle page within your account. Similarly, a Member invited to be one of your Partner’s Friends will have access to the Friends’ page on your account. You may not invite anyone you do not know and trust to connect with you.

E. Customer Service

We collect information when you interact with EZcouple’s via Contact Us or Feedback in order to accurately categorize and respond to customer inquiries and investigate breaches of our terms.

F. Using the EZcouple Site and Applications
We receive information when you interact with and use EZcouple website, EZcouple Applications (e.g. EZcouple for iPhone, Android, etc.), and EZcouple platform technology. For example, we know when you click on any URL within EZcouple.

G. Using Third Party Services and Visiting Third Party Sites
We receive information when you use your EZcouple account to log in or authenticate to a third-party website or application. Also, if you are logged into EZcouple and visit a third party site that embeds EZcouple professional plugins, EZcouple will receive information that those pages have loaded in your web browser. EZcouple will use this information to personalize the EZcouple-provided functionality, including providing you insights from your EZcouple network, allowing you to share information with your network.

H. Cookies
Like most websites, we use cookies and web log files to track site usage and trends, to improve the quality of our service, to customize your experience on EZcouple, as well as to deliver EZcouple and third-party advertising to Users both on and off the EZcouple site. A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you as a User when you return to EZcouple website using the same computer and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use EZcouple. One type of cookie, known as a “persistent” cookie, is set once you’ve logged in to your EZcouple account. The next time you visit the EZcouple website within the same day, the persistent cookie will allow us to recognize you as an existing User so you will not need to log in before using the Service.
EZcouple may use cookie-equivalent technology for the limited purpose of enhancing the security of EZcouple’s services. We do not use flash cookies for advertising purposes.
In the course of serving advertisements or optimizing the Service to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. EZcouple does not store unencrypted personally identifiable information in the cookies.

I. Log files, IP Addresses and information about your computer and mobile device
Due to the communications standards on the internet, when you visit the EZcouple website we automatically receive the URL of the site from which you came, and the site to which you are going to when you leave EZcouple. Additionally, advertisers receive the URL of the page you were on when you click on an advertisement on EZcouple. EZcouple also receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing EZcouple using a mobile device), as well as the name of your ISP or your mobile carrier. EZcouple may also receive location data passed to it from third-party services or GPS-enabled devices that you have enabled. The link between your IP address and your personally identifiable information is not shared with third parties without your permission.

J. Rights to Access, Correct and Eliminate Information About You
You have a right to access, modify, correct and eliminate your personal data you supplied to EZcouple. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy. You may request deletion of your information at any time by contacting us here. We will respond to your request as soon as possible within 30 days. Please note however, that information you have shared with others, or that other Members have copied, may also remain visible even if you request its deletion.

K. Data Retention
EZcouple will retain your information for so long as your account is active or as needed to provide you services. If you wish to close your account, you may do so here. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this Agreement.

2. Uses of personal information

A. Consent to EZcouple Processing Information About You
The information you provide to EZcouple may reveal, or allow others to identify, your nationality, ethnic origin, gender, and other aspects of your life. By providing information to us for the purposes of creating your User account or adding any additional details to your EZcouple profile, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and EZcouple’s Term of Services that allows EZcouple to process information about you. Supplying information to EZcouple, including any information deemed “sensitive” by applicable law, is entirely voluntary on your part. You have the right to withdraw your consent to EZcouple’s collection and processing of your information at any time, in accordance with the terms of this Privacy Policy and the Term of Services, by closing your account, but please note that your withdrawal of consent will not be retroactive.

B. EZcouple Communications
As described in the Term of Services, we will communicate with you through email, notices posted on the EZcouple website, or through other means available through the service. We may send you a series of emails that help inform new Members about the features of the Services, and we will also send you service messages relating to the functioning of the Services. You can change your e-mail and contact preferences at any time by logging into your account and changing your settings related to your email.

Please be aware that you cannot opt-out of receiving service messages from EZcouple. Also, if we send communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with your receipt of messages on your mobile device.

C. User Communications
Many communications you initiate through EZcouple (e.g., an invitation sent to a non-User) will list your name in the header of the message.
We use information you provide to us to customize your experience on our website.

D. Sharing Information with Third Parties
EZcouple takes the privacy of our Users very seriously, and we do not sell, rent, or otherwise provide your personally identifiable information to third parties, except as described in this policy. We will also not share other personal information not published to your profile or generated through engagement with other EZcouple services without your explicit consent or to carry out your instructions unless, disclosure is reasonably necessary in our opinion to: (1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Agreement; (3) respond to claims of a violation of the rights of third parties, whether or not the third party is a User, individual, or other; (4) respond to customer service inquiries; or (5) protect the rights, property, or personal safety of EZcouple, our Users or the public.

E. Compliance with Legal Process
It is possible that we may need to disclose personal information, profile information and/or information about your activities as a EZcouple User when required by subpoena or other legal process, or if EZcouple has a good faith belief that disclosure is necessary to (a) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) to enforce the Term of Services, to investigate and defend ourselves against any third party claims or allegations, or to protect the security or integrity of our site; and/or (c) to exercise or protect the rights, property or personal safety of EZcouple, our Users, employees, or others.

F. Disclosures to Others as the Result of a Change in Control or Sale of EZcouple.com or EZcouple Corporation
We may also disclose your personal information and other information you provide to another third party as part of a sale of the assets of EZcouple, a subsidiary or division, or as the result of a change in control of the company. Any third party to which EZcouple transfers or sells EZcouple’s assets will have the right to continue to use the personal and other information that you provide to us.

3. Your Information Choices

A. Accessing and Changing Your Account Information
You can review the personal information you provided to us and make any desired changes to the information you publish, or to the settings for your EZcouple account including your email and contact preferences, at any time by logging in to your account on the EZcouple website. The only exception is related to the questionnaire filled by both partners at registration that can only be edited while it is filled. Please be aware that even after your request for a change is processed, EZcouple may, for a time, retain residual information about you in its backup and/or archival copies of its database.

B. Closing Your Account
You can close your account by sending us an email through here. If you close your EZcouple account, we will remove your name and other personally identifiable information from our publicly viewable database. If you close your account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain certain data contributed by you if EZcouple believes it may be necessary to prevent fraud or future abuse, or for account recovery, or if required by law. EZcouple may also retain and use your information if necessary to provide the Service to other Users. For example, suggestions, questions you may post to another person through EZcouple.com resides in that person’s account even after you close your account. EZcouple disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information. EZcouple does not control when search engines update their cache, which may contain certain public profile information that has since been removed from EZcouple’s publicly viewable database.

4. Your Obligations

As a User, you have certain obligations to other Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members such as EZcouple:

  • You must, at all times, abide by the terms and conditions of the then-current Privacy Policy and Term of Services. This includes respecting all intellectual property rights that may belong to third parties (such as trademarks or photographs).
  • You must not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of EZcouple and its community of Members.
  • You must not provide to EZcouple and/or other Members information that you believe might be injurious or detrimental to your person, your spouse, your Friends or Circle Members, or to other’s spouse, Friends, Circle Members.
  • You must keep your username and password confidential and not share it with others.
  • Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of EZcouple.

A. Children and Minors
Children under the age of 18 are not eligible to use our service.

B. Changes to this Privacy Policy
We may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way we treat your personally identifiable information, or in the Privacy Policy document itself, we will display a notice on the EZcouple website, so that you may review the changed terms prior to continuing to use the site. As always, if you object to any of the changes to our terms, and you no longer wish to use EZcouple, you may close your account. Unless stated otherwise, our current Privacy Policy applies to all information that EZcouple has about you and your account.

Using the EZcouple Services after a notice of changes has been published on our site shall constitute consent to the changed terms or practices.

5. Security

In order to help secure your personal information, access to your data on EZcouple is password-protected, and your login details are protected by SSL encryption when it is exchanged between your web browser and the EZcouple website. To protect any data you store on our servers, servers are behind hardened firewalls and the data center regularly monitors these systems for possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to EZcouple. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, posts with other Members of EZcouple are not encrypted, and we strongly advise you do not communicate any confidential information through these means.

6. How to contact us

If you have questions or comments about this Privacy Policy, please contact us here or contact us at:

EZcouple Attn: Privacy Policy Issues
Wisma Atria 11th floor, 435 Orchard road Singapore 238877 SINGAPORE